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Shipping Rates and Delivery Estimate 

Shipping charges for your order will be calculated and displayed at checkout.

Shipping is currently FREE on all items within The United States

*Delivery delays can occasionally occur. Orders are not shipped or delivered on weekends or holidays.

Shipment Processing Time

The delivery is available in all regions of the United States.

It usually takes 1-2 days (Mon - Fri) to process your order and 2-4 working days (Mon - Fri) to deliver the order to your door.

Any order placed after working hours shall be processed the following day. During the public holidays, there may be a delay in order processing and deliveries. Some circumstances may arise out of our control, which leads to deliveries not arriving within the estimated time. If your order is more than 2 business days late based on the above guidelines, please contact us via email at sales@artificialflowers.com and provide your name, order number, and date of order.

Shipment to P.O. boxes or APO/FPO addresses

Our Website Artificialflowers ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Update this section if you do not ship to P.O. boxes or APO/FPO addresses Using USPS.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can also reach out to our customer support team at  sales@artificialflowers.com to ask questions. 

Once shipped, your order will arrive within 2 to 4 business days for the United States. You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status; we're happy to help.

Customs, Duties, and Taxes

My Website Artificialflowers is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

My Website Artificialflowers is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

For pre-ordered or back-ordered items: 

If your order contains a pre-ordered or back-ordered item, we will ship it anytime we have available immediately when we have them available. So, if you ordered more than one item on a single order and receive only a part of your order don't worry, you will receive your other items shortly after.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure the shipping address entered is correct. We do our best to speed up processing and shipping time, but there is always a small window to correct an incorrect shipping address. Please contact us immediately through our contact form on the website or via email at  sales@artificialflowers.com, if you believe you have provided an incorrect shipping address.

Also, we are always available to answer any questions and listen to suggestions, happy to answer regarding our delivery policy. Just contact us by clicking here, or call us at 551-246-8785, or email us at  sales@artificialflowers.com any time.

We ship from our Business Address:  22 Vanderbeck Place, Hackensack, NJ 07601, United States

Note: The Return and refund policy is applicable only in the United States.